Maintenance centre

A website that is always up to date, secure and fast. You focus on your business.

Why a maintenance contract?

A website is never finished: the CMS, extensions and server evolve constantly. Without updates, a website slows down, becomes exposed to hacking and eventually breaks. Our maintenance centre takes care of the technical upkeep of your website and handles your change requests through a dedicated client area.

What we take care of

Updates

CMS, theme and extensions updated every month, after testing on a staging environment.

Security

Web application firewall, intrusion attempt monitoring, clean-up in case of infection.

Backups

Daily backups of files and database, kept for 30 days, restored within one hour.

Monitoring

Uptime check every five minutes and immediate alert in case of outage.

Ticket support

A question, a bug, a change: open a ticket from the client area, reply within 24 business hours.

Performance

Caching, image and database optimisation to keep a fast website.

How it works

  1. 1

    Onboarding

    Initial audit of the website, full update and first backup.

  2. 2

    Monthly upkeep

    Updates, security check and report sent every month.

  3. 3

    Hour credit

    Each plan includes a number of hours for your small changes.

  4. 4

    Emergency intervention

    Website down or hacked: we intervene within four business hours.

Frequently asked questions about maintenance

Do you take over a website you did not build?

Yes, after an initial audit that lets us get to know the website and bring it up to date.

Which CMS do you maintain?

WordPress and WooCommerce, Prestashop, Magento and custom-built PHP websites.

Is the contract binding?

Plans are monthly, with no fixed term, and can be cancelled with one month’s notice.

What happens if my website is hacked?

We restore the last clean backup, clean the website and fix the vulnerability used, at no extra cost for websites under contract.

Want a worry-free website?

Receive a maintenance proposal tailored to your website within 24 hours.

Request a quote

Quote within 24 hours

Give us your website address and the CMS used. We propose the right plan.

Request your maintenance contract